Support Center

Need help? Find answers to common questions or reach out to our team. We're here to support your QuickShare journey.

Quick Help

Common Topics

Find quick answers to the most common questions from borrowers and lenders.

Getting Started

Register an account, complete KYC verification with your Namibian ID, and activate your profile to start borrowing or lending.

KYC Verification

Submit your identification documents for review. Our team verifies your identity to ensure platform security and trust.

Trust Score

Your trust score is based on repayment history, KYC status, and account activity. Higher scores unlock better rates and limits.

Loan Funding

Borrowers: your loan is listed on the marketplace after admin review. Lenders: browse and fund loans that match your risk appetite.

Repayments

Repayments are tracked transparently. Borrowers repay on schedule to build their trust score. Lenders receive repayments with returns.

Security

We use SSL encryption, KYC verification, and fraud monitoring. Sensitive data is encrypted at rest and never shared without consent.

Still Need Help?

Contact Our Team

Can't find what you're looking for? Reach out and we'll get back to you.

Email Support

For general questions, account issues, or platform feedback.

support@quickshare.nepticgroup.com

Privacy & Compliance

For privacy, data, or compliance-related questions.

privacy@quickshare.nepticgroup.com

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